Let's follow up this discussion at the Neptune Community
(this forum will be kept in read-only mode)
I installed the Neptune Client on an Ipad. When i was in company network, i could login to the SAP system and access the apps with no issues. Now that i'm out of office, i tried to login under VPN connection. It doesn't connect to the back end system anymore. It says "No Connection".
Does Neptune Client App not work in VPN connection?
Also, i noticed that the Setting in the Neptune Client App is always gray'd out. Is this normal? or Am i doing something wrong?
Thank you so much! I'll try this out
Sorry Andrea....I figured that out, but i'm still getting the "No Connection" error. Let me try to play around with that and see if i can make it to work.
Thank you for your help!
I couldn't locate the IP and Port in the NAM settings. Can you please let me know where that is?
Currently, i've set the Server URL and client under Authentication -> Connection tab
I had the same problem and same "No connection" error.
I used the IP and port on the NAM settings instead of link and it worked well.
Try to do this.